Business Process Management
Business Process Management (BPM) is a discipline designed to provide continual improvement of business performance. We can help you achieve better results through adoption of this discipline in your organisation.
Consider BPM as a process oriented perspective on the operations of your organisation. The focus is turned to the efficiency of a value generating business process, typically such a process cuts across existing organisation structures and focuses attention to the beneficiaries of the process itself – customers, employees, shareholders, regulatory bodies, amongst others.
A process is as much an asset to your organisation as, for example, your staff. Assets must be managed in order to maximise their effectiveness. Managing business processes means understanding your process in terms of questions like:
- How does this process generate value – how do we measure this success?
- Who benefits from the success of this process?
- How can we re-align our organisation to exploit optimised processes?